Total Services

Comprehensive Surveillance Solutions

Surveillance International’s Total Services deliver full-spectrum surveillance coverage designed to protect, monitor, and respond at every level. We go beyond traditional monitoring by overseeing your entire surveillance infrastructure, including every camera, every NVR, and every data source, ensuring seamless integration and zero blind spots. Our team unifies all surveillance components into one intelligent network, allowing instant visibility, real-time response, and unmatched operational control. With Total Services, you gain a complete security ecosystem that evolves with your needs and adapts to every challenge.

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Multi-Layered Security Coverage

Surveillance International’s Total Services platform offers three expertly designed levels of protection to meet the unique needs of every organization. Each level provides a tailored balance of technology, monitoring, and human expertise to ensure total peace of mind. From system design and preventive maintenance to 24/7 live monitoring and advanced investigative support, our flexible service structure allows you to choose the coverage that best fits your operational goals. Whether you require standard support or comprehensive managed surveillance, Total Services delivers continuous reliability, proactive response, and complete control over your security environment.

Key Services Provided

Total Services from Surveillance International give you the assurance of complete coverage, expert management, and responsive support. Our team ensures that every detail of your surveillance environment is managed with precision and care.

Surveillance Networks

Every camera, device, and data source is monitored, maintained and installed professionally for full operational visibility.

24/7 Support

Around-the-clock supervision ensures rapid response to any incident, threat, or system issue.

Tiered Service Levels

Choose from Standard, Control Center, or Advanced support options tailored to your needs and budget.

Real-Time Threat Response

Our operators can take immediate action,from audio deterrents to law enforcement dispatch, before situations escalate.

Routine Maintenance

Ongoing weekly system checks and updates ensure maximum uptime and long-term reliability.

Centralized Data Management

Access all video, reports, and documentation in a secure, organized client database.

Optimized System Design

Our experts engineer each surveillance network to suit your environment and operational goals.

Frequently Asked Questions

What is included in Surveillance International’s Total Services?

Total Services encompass complete surveillance design, installation, monitoring, and support. This includes full management of your network, cameras, NVRs, and data systems, ensuring consistent coverage and rapid response to any security event.

What services do each tiers provide?

Our Standard Customer Service (SCS) covers system setup, maintenance, and client data tracking. Control Center Support (CCS) adds live operator monitoring and active incident response. Advanced Customer Support (ACS) provides 24/7 investigation, analytics, and emergency handling for the highest level of protection.

Does Total Services include on-site installation and maintenance?

Absolutely. Our technicians handle the full installation process, system calibration, and ongoing maintenance to ensure continuous, reliable performance.

How can I get started with Total Services

Simply contact Surveillance International to schedule a consultation. Our experts will assess your security needs and recommend the service level that best fits your organization.

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Take the first step toward better protection and get your free, customized security estimate today. Learn more about how we can help you with a free, personalized security estimate for your security solution.

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